Privacy Policy

Last updated: 2 December 2025

Flowaura is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR).

1. Personal Data We Collect

We may collect the following information:

• Name

• Email address

• Shipping address

• Analytics data (via Plausible)

2. How We Collect Your Data

We collect personal data through:

• Contact forms

• Newsletter signup forms

• Checkout process

• UTM analytics via Plausible

3. Third-Party Services Processing Data

Your data may be processed by:

• Mollie – payment processing

• Brevo – newsletter and email communication

• Plausible – privacy-friendly analytics

4. Marketing Communications

If you subscribe, we will send newsletters via Brevo. You may unsubscribe at any time.

5. Cookies & Tracking

We use Plausible Analytics, which does not use cookies and is fully GDPR‑compliant.

6. Who Has Access to Your Data

Only the owner of Flowaura (Lidia) has access to your data.

7. Data Retention

• Order and sales information is retained indefinitely unless removal is requested.

• Newsletter data is managed directly by Brevo and retained until you unsubscribe or request deletion.

8. Your GDPR Rights

You may request:

• Access to your data

• Correction of your data

• Deletion of your data

• Data portability

• Objection to processing

To exercise your rights, contact us at: contact@flowaura.art

9. Data Sharing

We may share your data with trusted third parties only when necessary for:

• Payment processing (Mollie)

• Delivery services (PostNL)

• Email communications (Brevo)

10. Geographic Scope

We currently sell only within the EU.

11. Data Controller

Flowaura, sole proprietorship registered with the Dutch Chamber of Commerce (KvK 91362083), based in Amsterdam (1025SW).
Contact: contact@flowaura.art